to Use Mobile Tickets? When Will I Receive To find the full list of available presales, follow the steps below: Click the link to your event page on the Ticketmaster Event Chart; Click Event Info/See Tickets (see example below) How will I know if my transfer was successful? Thanks for the review and enjoy your event! This will sometimes refresh things and cause your tickets to appear. Follow the steps until you are able to see your tickets information. Currently resale tickets are available for select events, but theyll be offered for more and more events in the future. If youre wondering how long it will take to transfer your tickets using AXS, the answer is fairly simple. I used chat to explain my situation to one of the agents. You'll then be asked to review the transfer. Local Pickup. If available, youll see the option to get tickets with AXS Official Resale on the event page. Click Continue Review the information and click Transfer. When fans have tickets they cant use, they can list them for sale with AXS. Note: this will come from axs.com, so be sure to check your spam folder. A silly typo had me on the phone for hours with Stubhub resulting in them telling me it was my fault and there was nothing that could be done. Please visit our help page or contact customer support for assistance. This is true for etickets as well as paper tickets, so you should expect to receive the email to download the tickets in the week leading up to the event. I wouldnt be too worried. The first thing you need to know is that there are two types of AXS tickets: electronic and physical. Emails will be sent to ticket holders notifying them of any available refund options for the event. WebStandard mail tickets are typically mailed to your billing address within 1-2 weeks of your purchase from our Dallas office unless the event has a delivery delay. Tickets It can take up to 48 hours for your AXS tickets to be transferred. WebCancelled, Postponed & Relocated Events. WebIn most cases, tickets arent issued until 24 hours before the event. AXS Can I share the link to the virtual event? This includes making sure that the routing number and account number are valid, as well as checking to see if the account is able to receive funds. Yes As such, with each qualified order, SeatGeek works to ensure that: Your tickets will be delivered in time for the event; Your tickets will provide valid entry to the event; The tickets you receive will be the same as those you ordered; and. viagogo provides choice, convenience and consumer protection, so that people can buy and sell tickets for live events all over the world with confidence. If you have any further questions about downloading e-tickets through viagogo, please email us using the contact us link below. AXS tickets are delivered to AXS accounts within 24-48 hours of the event. ~VP, Contact Center. ~VP, Contact Center. 18. The viagogo guarantee is as follows from their website: The viagogo guarantee If they need seats for an event, they can be confident that all tickets from AXS, even ones sold by other fans, are guaranteed to be authentic. I fank you! You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Tickets I cant print my e-tickets. 3. The O2 venue app Every ticket purchased on AXS is guaranteed real and authentic, but too many tickets on other sites are fraudulent. Requested URL: www.axs.com/events/490820/fkj-tickets, User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0. Need to cancel a transfer? Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. They arent reliable according to my experience, HiAmanda,Thanks for reaching out to us and providing feedback. 1. This seemed perfect but the lack of an apostrophe is *really* bugging me; The topic Viagogo E-tickets? 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Please enter the details of your request or question and a member of our AXS Guest Services Team will respond as soon as possible! All you need to do is log into your account on the AXS website and select the tickets you want to transfer. It can store single-byte and multibyte characters. First, its important to understand that when you initiate an AXS transfer, the funds are transferred immediately from your account to the recipients account. This is a bit of a surprise for mrs DD. What do I do? The entire process should only take a few minutes, and youll be able to check the status of your transfer at any time. Open the Ticketmaster app and sign into your account. Select the ticket (s) you would like to transfer. Have a Ticket and need some help The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. accepted my mobile ticket transfer but can First, when you initiate a transfer on AXS, the system has to verify that the account information is correct. First, make sure that youre logged into the correct AXS account. We use dedicated people and clever technology to safeguard our platform. I was able to do it on my phone. It can take up to 48 hours for your AXS tickets to be transferred. Once your tickets sell, you'll have to verify your account before we begin to process your payment. Can I get a refund if my concert is rescheduled? 1. here are a few things to know. Cheyenne Community Recreation & Events 2101 O Neil Avenue Cheyenne, Wyoming 82001 Gave a thoughtful answer and sent a receipt, I was completely mistaken and this customer service representative was professional and quick. AXS Premium gives fans direct access to purchasing seats at market value. She helped me secure tickets by having me switch to hotspot on a laptop when I couldnt do it on my phone or iPad, Hi Tony,Thank you so much! Thanks for the review and enjoy your event! do 7:00 AM - 9:00 PM. KUDOS!!! Ticket WebWhen listing tickets, you decide how long your listing will be available for others to buy. AXS Help Center. Ticketmaster Help Only paying sellers once the buyer has attended the event The response was polite, helpful, and productive. Don't have access to wi-fi? Save my name, email, and website in this browser for the next time I comment. Your tickets will no longer be listed for others to buy. How can I get a refund? Reach out to AXS customer service for assistance. I completed a purchase but received no email information or tickets. Monae immediately knew how to handle my situation. It turns out that there are a few reasons for this. WebIf the transfer is pending (the tickets are not in the recipients account yet), you can cancel the transfer and use the original tickets yourself. How do I prepare for a Solutions Architect interview? Los Angeles, CA 90015-3467. HiElla,Thanks for the review! We are dedicated to making the needed changes so in the future you have the best experience. Choose the tickets you want to transfer. Mobile Delivery | Target Center You will then transfer the seats from your AXS/Flashseats account. Target Center Get Directions. You must use the app's Transfer feature to send your tickets to someone else. How can I get a refund? Kevin is a great addition to our team. There is no fee for transferring seats and you are allowed unlimited transfers. You can also check the status of your tickets on your Listings page. Select AXS Mobile ID as your delivery method when buying tickets (its free! Select 'Continue' then 'Confirm Transfer' to send the tickets. Not rain. AXS USA Reviews Where is the Box Office? for more information. Can I leave a ticket at will call for a friend? WebYou can recall transferred tickets as long as the tickets have not been claimed. If youre positive that youre logged into the right account, the next step is to check your order history. Bought your tickets at the venues box office? I transferred AXS Mobile ID tickets to the wrong email, what can I When will I get my tickets? WebWhat do I do? If I purchase both sets, will the seats be together? WebOfficial Tickets and Your Source for Live Entertainment | AXS.com Last 4 digits of credit card used for purchase. Upon arrival to your event, locate your tickets in your Ticketmaster app or the mobile website. 5 months ago. AXS is the official ticketing site of The O2. Glad we could help :), Kameron was very helpful and accommodating. How Long Does Axs Take to Transfer Tickets . Enter the recipients first and last name, email address, optional note and phone number. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If tickets were transferred to you make sure your friend transferred them to the correct email address. When fans have tickets they cant use, they list them for other fans to buy.